Google's openness intensifies focus on e-mail woes

(AP) -- Google Inc.'s recent pledge to be more open about periodic service outages appears to be drawing more attention to the breakdowns when they occur, even if it's a minor hiccup affecting a sliver of its users.

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<p><a href="http://www.physorg.com/news156105369.html">Google's openness intensifies focus on e-mail woes</a></p> <p>(AP) -- Google Inc.'s recent pledge to be more open about periodic service outages appears to be drawing more attention to the breakdowns when they occur, even if it's a minor hiccup affecting a sliver of its users.</p>