Text chat becoming useful customer service

Though it's long been thought that customer service by means of online text chat is too expensive and inefficient to deploy, it's starting to become a useful business tool, according to new research.

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<p><a href="http://www.physorg.com/news68217856.html">Text chat becoming useful customer service</a></p> <p>Though it's long been thought that customer service by means of online text chat is too expensive and inefficient to deploy, it's starting to become a useful business tool, according to new research.</p>