Cable Co. Empties 14,000 E-Mail Accounts

January 24, 2008 By JIM SALTER, AP Business Writer

(AP) -- Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts.



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  • scogostology - Jan 24, 2008
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    Enough is enough. First it was Comcast, Then Verizon and now this company and its shenanigans and lies messing with customers. This company should be taught a lesson so that other internet companies would not do the same. Customers have suffered enough. It would be nice if a class action lawsuit be brought against this company and they are made to pay $10 billion punitive damages and $20 billion compensatory damages and that FCC and FTC fine them and yank out their licenses. Enough is enough. They ought to back up those e-mail addresses . Besides deleted e-mail accounts can be recovered and restored. So, whatever excuse they are giving are invalid and unacceptable. myspace.com/ikbe

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