Microsoft deploying in-store customer-service reps
September 5, 2008 By RACHEL METZ , AP Technology Writer(AP) -- As part of its new $300 million marketing campaign and image makeover, Microsoft Corp. plans to deploy its own customer-service representatives at retailers like Best Buy and Circuit City to help people with their PC purchases.
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What Microsoft should do is forget about the sales help and stick on working for a product that's more stable.
Then again, that's just my IT opinion.