Computer scientists take the 'why' out of WiFi

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UC San Diegos computer science building has a new system that takes the why out of WiFi. The automated enterprise-scale WiFi troubleshooting system handles all the wireless-related help-desk requests in the building. The system can immediately tell y ...
UC San Diego's computer science building has a new system that takes the "why" out of WiFi. The automated, enterprise-scale WiFi troubleshooting system handles all the wireless-related help-desk requests in the building. The system can immediately tell you why your wireless is slow or has stopped working. Credit: UC San Diego

"People expect WiFi to work, but there is also a general understanding that it’s just kind of flakey," said Stefan Savage, one of the UCSD computer science professors who led development of an automated, enterprise-scale WiFi troubleshooting system for UCSD’s computer science building. The system is described in a paper presented last week in Kyoto, Japan at ACM SIGCOMM, one of the world’s premier networking conferences.


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