Researchers from National Taiwan University and the University of Maryland have published a new Journal of Marketing article that examines how marketers can use GenAI to provide empathetic customer care.
A team of computer engineers from quantum computer maker Quantinuum, working with computer scientists from Microsoft, has found a way to greatly reduce errors when running experiments on a quantum computer. The combined group ...
Queensland University of Technology researchers have homed in on AI-powered chatbots in the local government sector to look at their benefits and risks, what they are used for and why, and how users view them.
As private firms and governments struggle to fill jobs—and with the cost of college too high for many students—employers and elected officials are searching for alternative ways for people to get good jobs without having ...
Australia's eSafety commissioner has sent legal notices to Google, Meta, Telegram, WhatsApp, Reddit and X (formerly Twitter) asking them to show what they're doing to protect Australians from online extremism. The six companies ...
Humanity's failure to reduce planet-heating carbon pollution—at record levels in 2023—has thrust once-marginal options for capping or reducing CO2 in the atmosphere to center stage.
It's estimated that $12 billion will be spent on political ads this election cycle—30% more than in 2020. The sheer volume of ads is remarkable, and there is vast potential to use this political information to contribute ...
Carbon offsetting—where companies or governments atone for their carbon emissions by buying credits to fund projects that are supposed to remove emissions from the atmosphere—has a bad reputation.
Federal immigration minister Marc Miller recently announced the government is implementing a two-year cap on the number of international students admitted into Canada.
Big Tech stocks created, and have so far dominated, the trillion-dollar club in the U.S. For the first time, there's a race brewing for an outsider to join their ranks.
