News tagged with customer data
Senators press EU to speed its Oracle-Sun probe
Nov 24, 2009 |
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(AP) -- U.S. senators are pressuring European antitrust regulators to hurry their investigation of Oracle Corp.'s proposed acquisition of Sun Microsystems Inc., citing Sun's "precarious" financial condition and fears about ...
TD Ameritrade data theft settlement gets court OK
May 11, 2009 |
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(AP) -- More than 6 million current and former customers of online brokerage TD Ameritrade Holding Corp. will be able to benefit from the settlement of a class-action lawsuit filed over the theft of client contact information.
Fujitsu Develops Secure USB Memory Device Featuring Automatic Data-Erase Function
Apr 17, 2009 |
4.8 / 5 (4) |
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Fujitsu Laboratories today announced the development of two new technologies designed to prevent the unwanted disclosure of data from lost universal serial bus (USB) memory devices and prevent uploads to file-sharing ...
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UK: Millions of customer records sold
Nov 17, 2009 |
5 / 5 (1) |
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(AP) -- Rogue employees at a major mobile phone company illegally sold millions of customer records to rival firms, Britain's information watchdog said Tuesday.
IBM Technology to Protect Customer Data in the Call Center Industry
Jul 03, 2008 |
5 / 5 (2) |
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Researchers at IBM's India Research Laboratory have developed advanced data masking technology that helps call centers protect critical data without disrupting customer service or business operations. As IBM ...
Cell phone users rack up accidental data charges
Aug 26, 2009 |
1 / 5 (1) |
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(AP) -- Verizon Wireless is looking into ways to prevent subscribers without data plans from accidentally starting up the Web browser on their phones and racking up $1.99 in fees each time.
IBM Researchers Develop Analytics Technology For Telecommunications Industry
Oct 06, 2009 |
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IBM today announced two analytics-focused research projects that will help telecom service providers and e-retailers improve customer service and new-customer acquisitions.
IBM Researchers Develop Shield to Mask Sensitive On-Screen Information
Jul 09, 2009 |
4.3 / 5 (3) |
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IBM Research - Haifa has developed software that more efficiently and effectively hides sensitive or personal information that might otherwise appear on the computer screens of unauthorized personnel. It could prove particularly ...
Workers Who Feel Trusted Will Boost Sales and Provide Better Customer Service: Study
Medicine & Health / Psychology & Psychiatry
May 07, 2008 |
3.3 / 5 (3) |
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Companies that communicate their trust to employees will see superior sales and customer service performance, says a psychology researcher from Sauder School of Business at the University of British Columbia.
Relationship marketing builds illusionary loyalty as salespeople capture customers' hearts
Nov 06, 2007 |
4 / 5 (14) |
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The battle to win and keep customers in an increasingly competitive and crowded marketplace has become tougher as more companies and products are available to the free world. In response to these competitive pressures, companies ...
Vegetable Scales With A Mind Of Their Own
Aug 14, 2008 |
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What was the number you were supposed to enter for the chili-pepper on the self-service scales? Was it 67 or 76? And the number for the bananas? The latest self-service scales automatically recognize what ...
Sage Adds to ACT Product Line
Apr 17, 2007 |
5 / 5 (1) |
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Sage has launched its Act by Sage Premium Dual Access, a single software license that allows small and midsize businesses, workgroups and sales teams to have constant online/offline access to their databases.
T-Mobile says phone service outage resolved (Update)
Nov 04, 2009 |
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(AP) -- Wireless provider T-Mobile USA Inc. says it has cleared up service problems that were interfering with calls and text messaging for about 5 percent of its customers.
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