News tagged with customer trust
IBM Technology to Protect Customer Data in the Call Center Industry
Jul 03, 2008 |
5 / 5 (2) |
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Researchers at IBM's India Research Laboratory have developed advanced data masking technology that helps call centers protect critical data without disrupting customer service or business operations. As IBM ...
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Workers Who Feel Trusted Will Boost Sales and Provide Better Customer Service: Study
Medicine & Health / Psychology & Psychiatry
May 07, 2008 |
3.3 / 5 (3) |
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Companies that communicate their trust to employees will see superior sales and customer service performance, says a psychology researcher from Sauder School of Business at the University of British Columbia.
Put trust in your pocket: CSIRO's trust extension device
Feb 19, 2008 |
2 / 5 (4) |
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CSIRO has developed a prototype portable device that will allow people to do business across the internet on any computer in a trusted manner.
In Brief: BellSouth denies having NSA contract
May 16, 2006 |
1 / 5 (1) |
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Atlanta-based BellSouth denied that it has a contract with the U.S. National Security Agency to provide customer calling information.
Consumers remain upbeat
May 19, 2009 |
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Despite the global recession and the crisis in the banking sector, consumer confidence in financial services remains intact, according to a report compiled for the Nottingham University Business School.
Too much security reduces trust in online banking
Jan 29, 2008 |
3.3 / 5 (3) |
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The more security measures banks impose on internet banking the more customers lose faith in the system's ability to protect their money, a Massey University study has found.
Contracts foster trust, but flexibility is needed, research says
Oct 30, 2009 |
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While detailed contracts can foster trust between parties, there needs to be flexibility in negotiating potential changes, according to research recently published in MIS Quarterly.
UK: Millions of customer records sold
Nov 17, 2009 |
5 / 5 (1) |
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(AP) -- Rogue employees at a major mobile phone company illegally sold millions of customer records to rival firms, Britain's information watchdog said Tuesday.
Microsoft says some Windows PCs get 'Black Screen'
Dec 02, 2009 |
1 / 5 (1) |
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(AP) -- Microsoft Corp. says it's not to blame for a problem that is causing a "limited" number of Windows computers to boot up to a blank black screen.
Distrust of Men Doesn't Keep Low-Income Mothers from Romantic Unions
Other Sciences / Social Sciences
Nov 30, 2009 |
3.8 / 5 (4) |
1
(PhysOrg.com) -- Contrary to popular scholarship that attributes low rates of marriage among low-income mothers to their general distrust of men, a new study led by a Duke University sociologist finds that gender distrust ...
Microsoft forms interoperability council
Jun 15, 2006 |
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Microsoft announced Wednesday the formation of the Interoperability Customer Executive Council.
List of search results for customer trust
