News tagged with customer trust


IBM Technology to Protect Customer Data in the Call Center Industry

IBM Technology to Protect Customer Data in the Call Center Industry

Technology / Other

created Jul 03, 2008 | popularity 5 / 5 (2) | comments 0

Researchers at IBM's India Research Laboratory have developed advanced data masking technology that helps call centers protect critical data without disrupting customer service or business operations. As IBM ...





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Figitumumab has anti-tumor activity in Ewing's sarcoma

Medicine & Health / Cancer

created Dec 23, 2009 | popularity not rated yet | comments 0

A preliminary study of the anticancer drug figitumumab has found that it has antitumour activity in Ewing's sarcoma—a cancer which affects mainly teenage boys. The results have led to the drug's progression to a Phase 2 trial ...


Broken genomes behind breast cancers

Medicine & Health / Cancer

created Dec 23, 2009 | popularity 5 / 5 (1) | comments 1

The first detailed search of breast cancer genomes to uncover genomic rearrangements is published today. The team characterised the ways in which the human genome is broken and put back together in 24 cases of breast cancer.


Adding a genetic supertool: Genome Analyzer fuels research dreams and tomorrow's cures

Medicine & Health / Genetics

created Dec 22, 2009 | popularity 5 / 5 (1) | comments 0

To identify the hemophilia mutation that affected Queen Victoria and her European relatives, scientific detectives used a cutting-edge "deep sequencing tool." Able to trace rare genetic disease mutations, the tool can turn ...


Report: FBI probes hacker attack on Citigroup (AP)

Report: FBI probes hacker attack on Citigroup

Technology / Internet

created Dec 22, 2009 | popularity 4.5 / 5 (2) | comments 0

(AP) -- The FBI is investigating a hacker attack on Citigroup Inc. that led to the theft of tens of millions of dollars, The Wall Street Journal reported Tuesday.


Cornellians build computer climate-change model

Space & Earth / Earth Sciences

created Dec 21, 2009 | popularity 2.7 / 5 (7) | comments 5

(PhysOrg.com) -- Researchers are contributing to a new model of climate change that may give more accurate predictions of the amount of carbon dioxide and other greenhouse gases in Earth's future.


Putting the squeeze on data

Putting the squeeze on data

Technology / Computer Sciences

created Dec 21, 2009 | popularity 5 / 5 (3) | comments 0

(PhysOrg.com) -- Data compression is one of the fundamental research areas in computer science, letting information systems do more with less. It’s the reason the iPod nano can hold thousands of songs instead ...


Smashing trash with solar power

Technology / Energy

created Dec 21, 2009 | popularity 3.7 / 5 (3) | comments 1

They seem to turn heads wherever they're installed: new solar-powered trash compactors that are meant to save time and energy.


Apple iPhones dominate the smartphone market

Google phone revolution or misdirection?

Technology / Business

created Dec 19, 2009 | popularity 3.8 / 5 (4) | comments 1

Google smartphones are either a daring foray into the telecom world or a misunderstood test of the next-generation of the Internet giant's Android mobile operating system.


Computer scientists develop technique to improve helpfulness of user-generated online reviews

Technology / Computer Sciences

created Dec 18, 2009 | popularity not rated yet | comments 0

(PhysOrg.com) -- Irish computer scientists have developed a system to improve the helpfulness of online customer reviews. In recognition of the quality of their work, the group received a distinguished paper award at the ...


Analysts warn that FTC suit could damage Intel

Technology / Business

created Dec 18, 2009 | popularity 4.7 / 5 (3) | comments 2

The Federal Trade Commission's lawsuit against Intel Wednesday -- the most far-reaching in a string of recent regulatory actions -- poses a huge threat to the Santa Clara, Calif., chip giant and could reshape the semiconductor ...



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