News tagged with customer
Farmers' markets harvest new business
Nov 05, 2009 |
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Something fresh is growing in Indiana. The number of farmers' markets in the state has increased at double the rate of other U.S. states; between 1994 and 2004 the number of farmers' markets in Indiana increased by an impressive ...
Nokia Siemens Networks to lay off up to 5,700
Nov 03, 2009 |
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(AP) -- Nokia Siemens Networks said Tuesday it will lay off up to 5,700 workers globally as part of a move to cut annual costs by euro500 million ($740 million).
Wal-Mart and Amazon.com trade price cuts on books
Oct 16, 2009 |
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(AP) -- An online book special offered by Wal-Mart Stores Inc. is turning into a full-fledged price war with Amazon.com.
New 'consumer-intelligence' technology will compile detailed profiles
Oct 14, 2009 |
3 / 5 (4) |
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Buying Huggies at Target the other evening -- size N, for newborn -- I noticed that the back of the receipt was printed with a coupon for infant formula. Cash registers are so clever these days. Target, I've been told, is ...
IBM Researchers Develop Analytics Technology For Telecommunications Industry
Oct 06, 2009 |
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IBM today announced two analytics-focused research projects that will help telecom service providers and e-retailers improve customer service and new-customer acquisitions.
Saying sorry really does cost nothing
Sep 21, 2009 |
4.3 / 5 (7) |
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(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...
Tweeting, more than just self expression: study
Sep 10, 2009 |
3 / 5 (1) |
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(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."
How to make negative services less unpleasant for consumers
Other Sciences / Social Sciences
Aug 07, 2009 |
2 / 5 (2) |
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Service quality beliefs are usually positively related to customer satisfaction - the higher the perceived service quality, the higher the customer's satisfaction. However, an article published in the August issue of the ...
Google launches rare ad campaign to sell more apps
Aug 03, 2009 |
2 / 5 (1) |
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(AP) -- Google Inc. is so well known that it has become a synonym for search, making advertising unnecessary. Getting businesses to buy Google's online suite of office applications requires a little more ...
Computer giant Dell fined in Taiwan over consumer dispute
Jul 30, 2009 |
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Taiwanese authorities on Thursday fined US computer giant Dell one million Taiwan dollars (30,500 US) for customer rights infringements after it failed to honour an online price offer.
Wage gap linked to customer bias
Other Sciences / Social Sciences
Jun 03, 2009 |
4 / 5 (2) |
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Researchers have helped solve the mystery of why white men continue to earn 25 percent more than equally well-performing women and minorities. Managers and business owners must pay a premium for white male employees because ...
TD Ameritrade data theft settlement gets court OK
May 11, 2009 |
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(AP) -- More than 6 million current and former customers of online brokerage TD Ameritrade Holding Corp. will be able to benefit from the settlement of a class-action lawsuit filed over the theft of client contact information.
Study describes what companies should do to recover from a product recall
May 11, 2009 |
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A product recall can significantly affect a company's bottom line and its reputation, but a swift recall and restitution to purchasers can minimize harm to the company - and even improve customer satisfaction. ...
eBay to close Vancouver facility
May 06, 2009 |
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Online auction giant eBay announced plans to close a customer service facility in Vancouver which employs some 700 people.
Fujitsu Develops Secure USB Memory Device Featuring Automatic Data-Erase Function
Apr 17, 2009 |
4.8 / 5 (4) |
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Fujitsu Laboratories today announced the development of two new technologies designed to prevent the unwanted disclosure of data from lost universal serial bus (USB) memory devices and prevent uploads to file-sharing ...
