News tagged with customer
Computer scientists develop technique to improve helpfulness of user-generated online reviews
Technology / Computer Sciences
Dec 18, 2009 |
not rated yet |
0
(PhysOrg.com) -- Irish computer scientists have developed a system to improve the helpfulness of online customer reviews. In recognition of the quality of their work, the group received a distinguished paper award at the ...
Saying sorry really does cost nothing
Sep 21, 2009 |
4.3 / 5 (7) |
4
(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...
FCC asks Verizon Wireless to explain fees
Dec 04, 2009 |
not rated yet |
0
(AP) -- The Federal Communications Commission on Friday asked Verizon Wireless why it recently doubled the fees it charges customers when they break their contracts on "smart" phones.
New 'consumer-intelligence' technology will compile detailed profiles
Oct 14, 2009 |
3 / 5 (4) |
0
Buying Huggies at Target the other evening -- size N, for newborn -- I noticed that the back of the receipt was printed with a coupon for infant formula. Cash registers are so clever these days. Target, I've been told, is ...
Senators press EU to speed its Oracle-Sun probe
Nov 24, 2009 |
not rated yet |
0
(AP) -- U.S. senators are pressuring European antitrust regulators to hurry their investigation of Oracle Corp.'s proposed acquisition of Sun Microsystems Inc., citing Sun's "precarious" financial condition and fears about ...
Fujitsu Develops Secure USB Memory Device Featuring Automatic Data-Erase Function
Apr 17, 2009 |
4.8 / 5 (4) |
2
Fujitsu Laboratories today announced the development of two new technologies designed to prevent the unwanted disclosure of data from lost universal serial bus (USB) memory devices and prevent uploads to file-sharing ...
Sun Microsystems to offer 'public cloud' service
Mar 18, 2009 |
4 / 5 (1) |
0
(AP) -- Taking a cue from Amazon.com, Sun Microsystems Inc. plans to launch its own "public cloud" service, which will let everyone from big-time corporations to dorm-room entrepreneurs run their businesses on Sun's computers ...
Researchers predict click-through behavior in Web searches
Technology / Computer Sciences
Mar 11, 2009 |
not rated yet |
0
In the world of search engines, clicks mean cash, and in a sluggish economy, companies can benefit by maximizing click-throughs to their Web sites from search engines.
Fleeing customers haunt phone co. in New England
Mar 12, 2009 |
2 / 5 (2) |
0
(AP) -- Phone companies fear that customers will increasingly switch off their landlines in favor of wireless phones or phone service from cable TV providers. So the last thing FairPoint Communications Inc. needed was to ...
Nokia Siemens Networks to lay off up to 5,700
Nov 03, 2009 |
not rated yet |
0
(AP) -- Nokia Siemens Networks said Tuesday it will lay off up to 5,700 workers globally as part of a move to cut annual costs by euro500 million ($740 million).
Wal-Mart and Amazon.com trade price cuts on books
Oct 16, 2009 |
3 / 5 (1) |
1
(AP) -- An online book special offered by Wal-Mart Stores Inc. is turning into a full-fledged price war with Amazon.com.
Tweeting, more than just self expression: study
Sep 10, 2009 |
3 / 5 (1) |
1
(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."
Google launches rare ad campaign to sell more apps
Aug 03, 2009 |
2 / 5 (1) |
0
(AP) -- Google Inc. is so well known that it has become a synonym for search, making advertising unnecessary. Getting businesses to buy Google's online suite of office applications requires a little more ...
UK: Millions of customer records sold
Nov 17, 2009 |
5 / 5 (1) |
0
(AP) -- Rogue employees at a major mobile phone company illegally sold millions of customer records to rival firms, Britain's information watchdog said Tuesday.
eBay to close Vancouver facility
May 06, 2009 |
not rated yet |
0
Online auction giant eBay announced plans to close a customer service facility in Vancouver which employs some 700 people.
