Swiss employees do not hold back on cynical behavior

Every fourth employee regards promises made by the company they work for as having been broken and every third is not satisfied with their relationship to their superior and with their co-workers. This is shown by the current ...

Study examines best methods for gaining Twitter followers

(Phys.org) —What do all Twitter users want? Followers – and lots of them. But unless you're a celebrity, it can be difficult to build your Twitter audience (and even some celebs have trouble). Looking at a half-million ...

Yawning toons make an ape gape

Computer animations of yawning chimpanzees provoke the same irresistible grins in real chimps, according to an unusual study released Wednesday.

Promises come at a price

Be careful what you promise people. You are not just obliging yourself to keep your promises; other people will hold you to account for them as well. Dutch-sponsored researcher Manuela Vieth investigated how the behaviour ...

Poor customer service leads to loss of customers

Cost reductions are high on the agenda in many firms. Cost reductions often result in manning reductions and fewer employees. Customer service is a labour intensive function, and is therefore very likely to be affected by ...