Defuse anger in the workplace with humor, expert says

Whether it is pressing deadlines, overwork, or employees feeling they are not being supported, anger in a work environment can be unavoidable. Over time, the anger and frustration can compound, causing anger to spread through ...

Negative marital communications leave literal, figurative wounds

A tendency for one or both spouses to avoid or withdraw from tough conversations could set up married couples for emotional distress, bad feelings about their relationship, chronic inflammation and lowered immune function, ...

Are dogs left- or right-handed? What the science says

The vast majority of people use one hand or the other for most things—and for nearly 90% of the human population this is the right hand. Some 10% to 13% of humans are left-handed, with men being three times more likely ...

Cheerful chatbots don't necessarily improve customer service

Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be "delighted" to help. Once the bot creates the new order, they say they are "happy" to resolve the ...

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